You are already behind the market if you have not modernized your rental. Gen Z is now the generation driving rental growth, and they are accustomed to using technology in every aspect of their lives. As a landlord, you need to be prepared to meet these expectations.
A tenant portal is the perfect addition to modernize your rental. Enjoy these benefits for your Virginia Beach rental.
1. Open Communication
Open communication can make the landlord's experience less stressful. Online property management makes communication more manageable because everything is in one place. Tenants and landlords can log into the online portal and track current and historical communication.
This reduces the risk of forgotten agreements or miscommunications. The communication portal can also be accessed from anywhere at any time, improving you and your tenant's ability to communicate in a timely manner.
2. Improved Maintenance Management
Maintenance needs can frustrate tenants and landlords. A maintenance request form can be one of the most useful tenant portal features. Tenants submit their maintenance requests, which sends an automated email to the landlord.
As the landlord updates the maintenance request status, the portal can send automated update emails to the tenant. The tenant can also log in and see the status of their request at any time.
3. Timely Rent Collection
An online tenant portal can have an online payment option. This is the most crucial of digital tenant services because it makes rental payment easier. Tenants are more likely to pay their rent when you make it easy for them.
Online payment portals can offer multiple payment options. Tenants with greater payment flexibility are also more likely to pay their rent on time.
4. Accurate Document Records
Giving tenants access to their rental documents is a legal requirement under Virginia landlord/tenant law. Landlords must provide the written legal agreement and Statement of Tenant Rights and Responsibilities to the tenant. Online property management tools can make this simple.
Upload all documents to the online tenant portal so the tenant can log in and access them anytime. That way, you stay compliant with the law without incurring additional work. You can include additional documents, such as the tenant's application, background check, and credit report.
5. Increase Tenant Satisfaction
With all of the landlord software benefits, your tenants will exhibit greater satisfaction. They will know their needs are being addressed. Satisfied and happy tenants are more likely to renew their lease when the time comes.
When tenants stay longer, you can develop a stronger relationship with them. It also means reduced tenant placement costs.
Create a Tenant Portal
Using an online tenant portal to manage your rental real estate can bring multiple benefits. The portal's convenience fosters better communication between tenant and landlord. It can also improve maintenance, rent collection, and record keeping.
The PMI Virginia team encourages its clients to use a tenant portal. We value technology because its many benefits increase tenant satisfaction for longer lease terms. This means greater profits for our property owners.
Contact our team and let our technology-savvy team of property managers improve your tenant satisfaction.
